How To Communicate Effectively With Your Event Attendees


Are you an event planner wondering how to improve your customer experiences, improve customer loyalty at your events and drive repeat custom?

Planning and running your event is important but communicating with your attendees is equally vital to ensure continued success.

People will want to feel as though they are fully prepared before the big day, with no last-minute surprises.  As such, effective communicating means making your attendees aware of a venue change or informing them about a rescheduled time/date for the event at the earliest possible time.


How can I communicate more effectively?

Communicating with your attendees can be time consuming, with you having to keep track of everyone’s contact information and sent out individual messages when something arises.

Wouldn’t it be great if there was a way of sending out bulk emails and text messages to all your attendees in an existing register?  Well, there is.

At Participant, we strive to make it as easy as possible for you to communicate with your attendees, which is why we have –
communication tools.

When people sign up to your event, they’ll be added automatically to an attendee-register which you can view at any given moment.  You will be able to easily export the register to Excel, making the process of keeping your records up to date much more efficient.

Using this register, our communications portal enables you to send out bulk emails to all of your attendees as well as SMS messages should you require.  As a result, you can quickly inform everyone whilst on-the-go about last minute changes.


That’s great, but how do I invite previous attendees to my new event?

If you have previously run an event and wish to invite your attendees to the next one, we also cater for this.

Our email invitations tool enables you to import an email list of participants to invite to an event, following which you can share a booking link via email to provide them with an easy way of booking on.  You can also invite participants directly from a previous event onto your new one, without the need to save the information in Excel first; the ultimate time-saver!

So there you have it, there are plenty of effective ways to communicate with your attendees, but a booking management system such as Participant enables you to streamline the whole process.


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